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Patient Reviews

When our clients are happy, we’re happy…

I saw Dr. Heshmati for the first time and I can honestly say that I am so grateful for the way my visit was handled. His quick and thorough diagnosis was instrumental in my receiving the care I needed for a very serious eye condition, he had patients waiting but took the time to make sure that I got the necessary treatment. A lot of people are under the perception that Optometrists only test your eyes and prescribe glasses or contact lenses but they are so much more than that and I am truly grateful. I would highly recommend this place to anyone!

- Roxanne C.

I have been coming here for years, and I absolutely would not go anywhere else. Dr. Heshmati is the the most caring and patient eye doctor in town. I trust any treatment he recommends, and I always follow his advice. Another plus – The receptionist girl is very professional and helpful with my insurance.
Thank you so much for such a great experiences.

- P Pham

Excellent service! The team is very professional and helpful. Dr. Heshmati is knowledgeable, patient and understanding. I’m very pleased with the experience at Empress Eye Clinic!

- Karen T.

I have seen quite a few eye care professionals over the past couple of years in Toronto and Southwestern Ontario. What makes Dr. Heshmati unique is his patient-centred approach, patience, and attention to details. He is knowledgable, provides a thorough eye examination, and always takes the time to listen to my concerns. He then addresses these concerns and offers helpful advices. I’m extremely happy with my experience at the Empress Eye Clinic.

- Farhang J.

Dr. Heshmati and his staff are wonderful. Never have I had such a comprehensive eye exam – and I felt so comfortable throughout the entire (and thorough) process. If you are looking for a quality eye doctor, I highly recommend the Empress Eye Clinic.

- David B.

I have been coming here for years, and I absolutely would not go anywhere else. Dr. Heshmati is the most caring and patient eye doctor in town. I trust any treatment he recommends, and I always follow his advice.Another plus – The receptionist was very professional and helpful with my insurance. Thank you so much for such a great experience.

- P. P.

I’ve been going to this clinic for six years and I have to say my experience has been entirely positive. I was recently diagnosed with an eye condition that would not have identified had I not had Imaging done with the retinal Mapping machine this clinic has.

Dr. Heshmati is very knowledgable and does a very thorough eye exam with the latest technology. He is able to effectively explain a variety of methods to improve vision and reduce eyestrain. I feel that he is invested in the care of his patients and will highly recommend anyone to this clinic, particularly those who have low vision or are visually impaired, like myself.

- Melissa M.

Went there a few days ago for my eye exam since I didn’t get a proper exam from a doctor for a long time. Luckily I was able to get it done right away without the appointment. The staff was nice and explained kindly about each exam. And was reasonable for the extra cost for the shot of the back of the eyes to see the nerve. She explained I should check it every year since I work on the computer a lot. After the short exam with the staff, Doctor helped with my major problem which is my blurry vision with my glasses and, mainly, my contact lenses. He examined few things and told me the possible problems with recommendations for both glasses and contacts. I was able to get the glasses with a special filter to protect my vision from the digital devices and night driving. I can’t wait for the glasses to be delivered! I think the price is reasonable (may be reasonable to high for lenses but for long term investment, should be worth it). I’m planning to get an annual eye exam from them. Thanks to the Staff and Doctor

- J. K.

Dr. Javad Heshmati was the first optometrist I decided to book an appointment with since moving to the city two years ago. Prior to then, I didn’t need to look for an optometrist as I used to be covered under my parents’ plan.

After doing some research I selected his office for an annual checkup (partly due to location), and it’s safe to say: I lucked out. During my most recent appointment, he discovered irregularities in my vision changes and diagnosed me early with a preventable degenerative eye disorder; which I am now pursuing specialized treatment for.

He not only had the technology in his office which allowed him to provide a proper diagnosis (a rarity for most optometrist offices), he also took the time to answer all of my questions and concerns.

From everything I’ve seen, I believe he genuinely wants the best for my vision health and I will definitely be returning.

- Kyle S.

Very polite and friendly staff. The optometrist was also passionate and patient enough to explain my condition in detail with tips for keeping my eyes healthy. I recommend them.

- Ardavan M.

Good Service. Very knowledgeable doctor. Fixed issues on my previous prescription and reduced severeness of my headache that I suppose was caused by improper prescription.

- Zhuo X.

I recently had an eye exam with Dr. Heshmati and would like to report that the experience was great. The exam was very thorough and the doctor provided solutions (and preventative measures) to my problems associated with contact lens use. Also, the reception staff was very friendly and professional.

- Andy

I’ve been a Doctor’s Heshmati patient for many years. During each visit, I get the best and very thorough eye exam. He genuinely cares about his patients and makes sure they get the best eye care possible. The office also has a wide variety of eyeglass frames to choose from, which is a big plus. I highly recommend this place to everybody.

- M. R.

It was the first time I had my real Comprehensive Eye Exam, Dr.Heshmati is really professional and patience. I’m really happy with my glasses and high-quality lenses, really glad to trust them. I recommend them, they do really provide high-quality service.

- Orod S.
Empress Eye Clinic thanks you for taking the time to review our eye doctors and eye care services.